Terms of service

Effective Date: November 11, 2026
Website: https://www.crispcookware.com/
Business: IELECTRICA INC.

Welcome to CRISPCOOKWARE.COM. These Terms of Service govern your access to and use of our website and the purchase of products offered through our online store. By browsing the website, placing an order, or using its available features, you agree to these terms to the extent permitted by applicable law.

Please read these terms carefully before making a purchase. If you do not agree with them, please discontinue use of the website.

1. Business Information

CRISPCOOKWARE.COM is operated by:

IELECTRICA INC.
73 SW 12th Ave STE 108
Dania Beach, FL 33004
United States
Customer Service Contact: Kayla Bailey
Email: [email protected]

References to “we,” “us,” or “our” mean IELECTRICA INC. References to “you” or “your” mean the person accessing the website or purchasing products.

2. Website and Product Scope

Our online store offers products intended to help customers preserve, organize, and display photographs and personal keepsakes. Product categories may include:

  • Photo albums for arranging and protecting photographs.

  • Keepsake card boxes for storing cards, notes, and meaningful paper items.

  • Tabletop picture frames for displaying photographs on desks, shelves, and other suitable surfaces.

Product availability, styles, materials, dimensions, colors, page layouts, finishes, and included accessories may vary by listing. Please review the individual product description and images before placing an order.

A product image is intended to help illustrate the item. Actual appearance may vary slightly due to lighting, screen settings, production batches, or other reasonable differences. We will not intentionally use this flexibility to misrepresent a product's material characteristics or important features.

3. Eligibility and Responsible Use

You must be legally capable of entering into a binding agreement to make purchases through the website. If you use the website on behalf of another person or organization, you represent that you are authorized to act for that party.

You agree not to:

  • Use the website for unlawful, fraudulent, or deceptive purposes.

  • Submit false, misleading, or unauthorized order information.

  • Interfere with website operations, security, or availability.

  • Attempt to gain unauthorized access to accounts, systems, or data.

  • Upload malicious code or materials intended to disrupt the website.

  • Copy, scrape, reproduce, or exploit website content in a manner that violates applicable law or our rights.

  • Use our website to infringe another person's intellectual property or privacy rights.

We may take reasonable steps to protect the website and our customers if misuse is suspected.

4. Product Information and Availability

We make reasonable efforts to present product descriptions, images, prices, and availability accurately. However, occasional errors, omissions, or outdated information may occur.

We reserve the right to correct errors, update product details, discontinue items, or adjust availability. If a material error affects an order you have placed, we will take appropriate steps, which may include contacting you to explain the issue and offering an available remedy.

An item displayed on the website is not guaranteed to remain available until checkout is completed and the order is accepted.

5. Orders and Order Acceptance

When you submit an order, you are making an offer to purchase the selected products under the information displayed during checkout.

An order confirmation or payment notification may acknowledge receipt of your order but does not necessarily mean that the order has been finally accepted or shipped. We may review orders for payment authorization, inventory availability, address accuracy, suspected fraud, or other legitimate fulfillment concerns.

We reserve the right to decline or cancel an order where permitted by law, including where:

  • A product is unavailable.

  • Pricing or listing information contains a material error.

  • Payment authorization fails or is reversed.

  • The shipping information is incomplete or cannot reasonably be verified.

  • The transaction appears unauthorized or fraudulent.

  • Fulfillment is prohibited or impracticable for a lawful reason.

If payment has been collected for an order that we cancel, we will arrange an appropriate refund in accordance with applicable law and the circumstances of the transaction.

6. Prices, Payments, and Taxes

Prices are displayed in the currency indicated at checkout. The price payable is the amount presented before you submit the order, subject to applicable taxes, shipping charges, and any clearly disclosed fees.

You authorize the selected payment provider to process the transaction for the amount shown at checkout. You are responsible for providing accurate billing information and using a payment method you are authorized to use.

Applicable sales taxes or other legally required charges may be calculated and added at checkout. Tax treatment can vary according to the delivery destination and applicable law.

We do not request that customers send full payment-card details or account passwords by ordinary email.

7. Shipping and Delivery

Our current standard shipping charges are:

  • Free shipping for orders of $10.00 or more.

  • $5.99 shipping for orders below $10.00.

The shipping amount applicable to an order will be displayed during checkout. Please review the Shipping Policy for information about order preparation, delivery addresses, shipment delays, and package issues.

You are responsible for entering a complete and accurate delivery address. If you discover an error after placing an order, contact us promptly. We cannot guarantee that an address can be changed after fulfillment has begun or a parcel has been transferred to a carrier.

Any shipping or delivery estimate displayed on the website must be interpreted in accordance with the information provided at the time of purchase and applicable law.

8. Returns, Refunds, and Product Issues

Our Return and Refund Policy explains the procedures for eligible returns, refunds, replacements, and order cancellations.

For standard change-of-mind returns, we offer a voluntary 30-calendar-day return period after delivery, subject to the stated product-condition requirements. This voluntary policy does not limit rights or remedies that apply to defective, damaged, misdescribed, or incorrectly supplied goods.

Photo albums should be returned without inserted photographs, writing, or added materials. Keepsake card boxes should be returned empty and in suitable condition. Tabletop frames should include the supplied components and should be protected against breakage during return transit.

If a product arrives damaged, incomplete, defective, or incorrect, please contact customer service with your order number and supporting photographs.

9. Product Use and Care

Our products are designed for ordinary personal organization, keepsake storage, and display purposes, as described in the relevant listing.

Customers should:

  • Follow any care, assembly, or handling instructions supplied with the product.

  • Keep albums and paper keepsakes away from excessive moisture, heat, and rough handling.

  • Avoid overfilling card boxes or forcing lids, hinges, dividers, or closures.

  • Place tabletop frames on stable, level surfaces appropriate for their size and construction.

  • Handle glass or other breakable frame components carefully.

  • Keep small components away from young children where they may present a choking or other safety risk.

Unless a listing expressly states otherwise, we do not represent that a product is archival, acid-free, waterproof, shatterproof, childproof, or suitable for professional preservation.

10. Intellectual Property

Website content, including original text, graphics, product photographs, logos, page layouts, and other materials, may be protected by copyright, trademark, or other intellectual property laws.

You may view and use website content for personal, non-commercial shopping purposes. You may not reproduce, republish, distribute, modify, commercially exploit, or create derivative works from protected content without permission from the relevant rights holder, except where applicable law permits.

Third-party names, logos, or marks appearing on the website remain the property of their respective owners.

11. Reviews and Customer Submissions

If the website allows you to submit reviews, comments, photographs, or other content, you are responsible for ensuring that your submission is lawful and does not violate another person's rights.

You must not submit content that is fraudulent, threatening, defamatory, discriminatory, obscene, malicious, or infringing. You should not upload photographs or personal information belonging to another person unless you have the necessary permission.

Where you submit content for display or customer-service purposes, you grant us permission to use it for the purpose for which it was submitted and for related website or service operations, subject to applicable law and any additional consent required.

12. Third-Party Services and Links

Our website may rely on third-party services for payment processing, hosting, analytics, communication, or shipping. External websites may also be linked for convenience.

Third-party services operate under their own terms and privacy practices. We are not responsible for the independent content, availability, or policies of third-party websites, except to the extent responsibility cannot be excluded by law.

13. Website Availability and Technical Issues

We aim to keep our website accessible and functional, but uninterrupted access cannot be guaranteed. Maintenance, updates, technical failures, network interruptions, security events, or circumstances outside our reasonable control may temporarily affect website availability.

We may modify, suspend, or discontinue website features where reasonably necessary. We will not use this provision to avoid obligations relating to an order already accepted or rights that cannot legally be excluded.

14. Disclaimers and Limitation of Liability

To the extent permitted by law, the website and its general informational content are provided on an “as available” basis. We do not guarantee that the website will always be uninterrupted, error-free, or compatible with every device or browser.

Nothing in these terms excludes or limits liability for matters that cannot legally be excluded or limited, including applicable consumer rights, liability arising from fraud, or other non-excludable legal obligations.

To the extent permitted by applicable law, IELECTRICA INC. will not be liable for indirect or consequential losses that are not reasonably foreseeable in connection with ordinary website use. This provision does not remove any remedy available to a consumer under applicable law.

15. Consumer Protection

We aim to conduct our business fairly and provide product information that is not misleading. Florida's Deceptive and Unfair Trade Practices Act, Section 501.204, Florida Statutes, prohibits unfair methods of competition and unfair or deceptive acts or practices in trade or commerce.

Nothing in these terms is intended to waive a right or remedy that applicable consumer-protection law makes non-waivable.

16. Governing Law and Disputes

These terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles, except where applicable law requires another rule to apply.

Any dispute will be handled by a court or other forum with proper jurisdiction. Nothing in this section prevents a consumer from exercising a right to bring a claim in a forum where applicable law gives that consumer the right to do so.

17. Changes to These Terms

We may revise these Terms of Service to reflect changes in our products, website functions, business practices, or legal obligations. Updated terms will be posted on this page with a revised effective date.

Changes will not retroactively remove rights that have already accrued or override mandatory legal protections.

18. Contact Information

For questions about these terms, products, orders, or website use, contact:

IELECTRICA INC.
Attention: Kayla Bailey
73 SW 12th Ave STE 108
Dania Beach, FL 33004
United States

Email: [email protected]